Services – MTM Global Services, Inc.

Over the many years working with all types of clients around the world learning, understanding, and devising solutions for their pain points in global and international business, we simultaneously had to work through some of our own, the same way. However, through trial-and-error learning and perfecting what works not only for you as our client but also for us, MTM has become an expert consulting firm advising on and providing service solutions that opens the global marketplace to companies like yours. This involves ensuring you, as our client, are made ready through our Globalization, Internationalization and Trade Management and Commerce Phased Procedures – helping in your transformation. Because, creating a complete global presence that expand your company, unquestionably, increases the opportunities for greater growth and profitability.

Our mission in providing services to benefit you as our clients is:

To open the global trade world and make it easily accessible for your company
To have you thinking and making you ready to go global
To guide you in helping navigate the global trade world
To have your invested financial resources work for you globally
To help you avoid global trade pitfalls and maximize opportunities
To optimize your company for global and international business success

With MTM as your consulting firm, you are now supported and empowered by a team having expert knowledge and decades of experience in global and international business. Though we are your advisors, there is an emphasis on forming the right relationship with you as our client by getting to know one another which enables us to provide you real, usable VAI or Value-Added Information that yields effective results. Working with you to learn and understand your company’s needs and then creating the correct solutions together, is the clear path of success throughout every phase of your Next Evolution – Thinking and Going Global.

*Our Consultation Services

What is MTM Globalization (consultation phase) – the starting phase in which we work with your top executives to begin the course of shifting your company towards a more global vision and position. This includes conducting research, developing strategies, planning, consideration for internationalization and localization, which, possibly may include translation of products, services, and/or content for your target market(s).

Globalization consultation and planning

Initial Consultation
Follow-up and Subsequent Consultations
Evaluation - front to back of personnel, departments and procedures
Research and Analysis

Specific and/or Expansion Market Analysis
Product Marketing Potential Analysis and Feasibility Studies
Domestic and Foreign Trade Regulation Research
Targeted Research on Commercial and Political Risk

Planning
Target Market Strategy
Market Entry Strategy

What is MTM Internationalization (implementation phase) – the phase by where we prepare and implement solutions within your company adapting and making it ready for business in international markets. This may include the modification of product design and development and services, localization of website, adjustment of in-house processes and operations, or implementation of a new department.

Internationalization implementation procedures

Development and Implementations

Global Strategic Business and Marketing Plan
Hardware and Software
Front end and Backend Business Processes
New Department(s) and Services (if applicable/necessary)

Modification(s) of product(s) design and development
Localization - product changes or alteration for the specific target market
Audit - performance measurements for implementations of changes at a stage and/or in a department, etc.

Every company has a Raison d’être or Reason for Existing and we are certain that yours does, also, probably building up a remarkable reputation and immense success in your domestic market. Though, you have always envisioned the company’s Next Evolution – Thinking and Going Global. Regardless of what stage your company may be at in its Next Evolution, taking on MTM as your global and international business consulting firm is having a team of experts capable of helping you managing your global trade requirements and alleviating you of the 3 S’s – stress (mental), struggle (effort), and strain (pain points) in global trade.

What is MTM Global Trade Management and Commerce (physical management and operation phase) – the deployment of trained personnel (whether your in-house staff or MTM experts), front- and back-end procedures and processes (this may include software and equipment) necessary to operate, manage, and sustain a functional global trade environment and maintain a global commerce sales configuration (through E-commerce).

Global Trade Management physical trade management and operation procedures

Client Staff Training

Staff Assistance (SA) (This is in addition to staff training providing ongoing support (onsite and/or consultation))

Full-Service Operation (MTM becomes your global trade department)

Other Services

*These are services that MTM perform in conjunction with other primary services or independently based on the need.

Specific and Expansion Market Analysis
Product Marketing Potential Analysis and Feasibility Studies
Domestic and Foreign Trade Regulation Research
Targeted Research on Commercial and Political Risk (Risk Assessment)
Global Strategic Business and Marketing Plan Development and Implementation
Development and Maintenance of Global Sales Configuration
Worldwide Allocation of Trade Specialists and Global Business Experts

For Manufacturers/Exporters/Suppliers (U.S. Companies)

In-country Representation
Work with U.S. government agencies on your behalf

Department of Commerce

Bureau of Industry and Security
Census Bureau – Foreign Trade Division
International Trade Administration
U. S. Commercial Service

Department of Homeland Security

U.S. Customs and Border Patrol

U.S. Export-Import (Exim) Bank
Small Business Administration
Other U.S. Government Agencies

Negotiations
International Trade Shows

For Importers/Buyers (U.S. Companies)

In-country Representation with foreign exporter, supplier, or distributor

On-site representation and inspection of product at manufacturer’s facility

Work with local, state, and federal U.S. and foreign government agencies
Pre-inspection of product details including all documentation (pre port and at port)
SGS Certification validation/inspection
Export verification of product at port

*Our Foreign Clients Services

Here at MTM, we realize the importance for you as a foreign company to find the right help when wanting to expand your business through global trade – whether importing or exporting from or to the U.S. However, in such a large and complex business economy like the U.S. market, you do not only need the right help but you need excellent in-country representation, all the time. We understand the many difficult challenges that can arise in any U.S.–Foreign trade transaction in which you would have to confront but with MTM standing by you and representing you, you would not have to face them alone and without proper support. See, we do not consider ourselves just as an American company but a global and international firm whose priority it is to recognize your needs from your point of view as our client and fully represent your interest here in the U.S.

Let us work together to design the perfect global trade service plan specifically for your company to reach its greatest potential here in the U.S. market.

Foreign Client Services

*These are services MTM offers its foreign clients who are wanting to enter the U.S. market at a substantial level with representation.

Market Entry Readiness Evaluation – this is comprised of a 3-step process: 1) The Initial Consultation, 2) The Evaluation, and 3) The After-Action Report

1. The Initial Consultation – this is a preliminary meeting that allows for introductions between MTM and you as a potential client, for us to provide a brief questionnaire to learn more about your company and its proposed needs, and for MTM to inform you of what services we could possibly provide moving forward helping you in global trade.

2. The Evaluation – this is an in-depth evaluation measuring your company’s readiness and abilities to conduct international and/or global trade. Here, at this stage, our expert assessors thoroughly evaluate your associated department(s), personnel, procedures, processes (including digital, electronic and computer equipment – hardware and software), and protocols designated to global trade operations.

3. The After-Action Report – this is an action-driven report that is presented to your strategic team notifying them of the findings of our evaluators/assessors during The Evaluation and suggestions of recommended changes. The intent of the AAR is to inform the executives and your strategic team of the possible deficiencies in the different segments evaluated and provide a recommended corrective action plan to address the deficiencies.

US. Based Representation

With MTM as your expert team in the U.S., we can make sure you have the peace of mind you deserve knowing that you are effectively represented. Our U.S. Based Representation gives your company as our foreign client a virtual presence (access) in the U.S. market along with MTM’s expertise in global trade and international business, and our firm’s full support behind you.

Some of the benefits of this service are: 1) To provide you effective representation in places where you might not be able to attend personally, however, not missing out on key opportunities and events, 2) To help you navigate the complex business landscape of the U.S. market with much easier inroads to global trade success, and 3) To advocate on your behalf when you encounter possible issues and challenges in global trade helping you overcome them.

Areas of Representation

Working with U.S. government and non-profit agencies and entities
U.S. Trade Shows
Locating potential clients
Client contract negotiations
Counterparts and partners facilitation
Distributors and Suppliers interactive management

The 3 different methods in which MTM can represent you are: 1) As an Intermediary (MTM operating on its own behalf), 2) As your Company Representative, or 3) As your dedicated Sales Representative/Agent

1. Intermediary (as MTM)

Intermediary – Sometimes the hardest issue you face is spending enormous amounts of time, energy and money entering a competitive overseas market like the U.S. and then trying to find the right company to do business with. We are here to help by doing the in-country groundwork and due diligence on your potential clients - distributors or suppliers - and then providing a few select companies for B2B meetings of your choosing pre-vetted by us.

Negotiator – There are moments when you may want to present a strong and united home team presence by having an in-country representative to assist in leveling the playing field on contract negotiations. Whether we act in a subordinate role assisting you in contract negotiations, or you elect to have MTM to conduct the full negotiations, we can add value to your transaction with U.S. buyers, suppliers, or distributors.

2. Company Representative

Liaison – Since communications can break down especially in overseas ventures where distance and time zone differences are a factor, you need a representative that can make up the gaps (distance and time) with immediate responses and work securely on your behalf when you can’t. We are uniquely positioned to perform that service for you, building long term trust with your clients.

Negotiator – Again, assisting in leveling the playing field on contract negotiations, MTM can strongly represent you whether acting in a subordinate role or on your behalf adding value to your global transaction.

3. Sales Representative/Agent

Agent – You have made the decision to enter the U.S. market but you want to keep a firm focus on your domestic market while your company is growing and increasing revenue. However, you want to also follow up on the opportunities and your new interest in expanding to the U.S. market. You know you will probably need a dedicated team with the expert knowledge in that market to handle all the details – we are here to do just that.

Perfecting Our Services for Your Growth and Profitability

Global Trade Consulting

Global Trade Management